the spark behind ding ding

We've all been there – waiting in a bustling cafe, straining to hear our name called over the din, or hovering awkwardly by the counter. We saw how this everyday friction impacted both customers and the hardworking staff trying to manage the chaos.

Whether it was handling a questionably clean pager, reluctantly giving up a phone number, being forced to install an app for a single use, or watching someone else accidentally take our food, the existing solutions often felt more frustrating than helpful.

The idea for ding ding sparked from a simple question: 'What if there was a better, quieter, more respectful way to let people know their order was ready, without needing their personal details or yet another app?'

our mission

Our mission at ding ding is to bring a little more calm and efficiency to busy venues and a lot more convenience to their customers. We believe that great technology should simplify life, not complicate it. That's why we're dedicated to creating intuitive solutions that respect privacy and enhance everyday interactions.

Central to this is our focus on a frictionless experience: no apps to download, no personal details to surrender.

We're passionate about helping local businesses thrive by improving their customer flow and creating more positive service experiences.

our values

Simplicity: We believe the best solutions are often the simplest. ding ding is designed to be incredibly easy for venues to set up and for customers to use, no technical expertise required.

Privacy First: In an increasingly connected world, we champion the right to privacy. That's why ding ding enables anonymous alerts, putting customer comfort and data protection at the forefront.

Customer-Centricity: We're obsessed with creating a win-win. ding ding is built to make life easier for venue staff and provide a smoother, more pleasant experience for their patrons.

Innovation for Practical Problems: We love tackling everyday challenges with smart, practical technology. We're constantly thinking about how to make common pain points disappear.

Quiet Efficiency: We envision a world with less unnecessary noise and more seamless interactions. ding ding contributes to a calmer, more organized atmosphere for everyone.

our approach

Unlike other systems, ding ding was built from the ground up with a focus on no app installs for customers and no need for venues to collect personal data. This unique approach is core to our philosophy of simple, respectful, and effective communication.

Our approach is rooted in leveraging smart, accessible technology that works seamlessly for everyone, everywhere. We believe in harnessing the power of what's already intuitive to users rather than adding to digital clutter. This means faster adoption for venues and zero unnecessary barriers for their customers, creating a seamless link between the counter and the customer.

Our team is dedicated to refining and improving ding ding, always listening to the needs of the venues we serve.